Shetland Soap Company Reviews
(Rated by 3 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Return Policy4.0
- Shipping & Delivery4.0
Recent Customer Reviews (3)
Andrea Hall
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Arthur Normandin
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Karin Burger
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Payment Methods
Accepted Payment Options:
Prices for items on Shetlandsoap.co.uk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Shetland Soap Company credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Shetland Soap Company Pros & Cons
Pros
1
High-Quality Products: Shetland Soap Company is known for producing exclusive handmade soap and skincare products of the highest quality.
2
Social Enterprise: The company is an award-winning social enterprise and registered charity that offers skills development and supported employment opportunities for adults with learning disabilities and autism.
3
Unique Fragrances: Their products, such as the 'Norseman' hair & body wash, are inspired by Shetland's strong Viking heritage and feature unique fragrances like leather, cedar wood, and black pepper.
4
Excellent Customer Service: Customers praise the company's quick delivery and excellent customer service.
5
Supportive Work Environment: The company provides a supportive work environment free from stigma and discrimination, helping individuals reach their potential.
CONS
1
Limited Availability: Some products, like the tea tree and lemon shave soap, are sadly discontinued.
2
Variable User Experience: There are mixed reviews regarding the lathering ability of their shaving soap, with some users finding it excellent and others experiencing issues.
Shetland Soap Company Features and Benefits
Features
High-Quality Products
Shetland Soap Company is known for producing exclusive handmade soap and skincare products of the highest quality.
Social Enterprise
The company is an award-winning social enterprise and registered charity that offers skills development and supported employment opportunities for adults with learning disabilities and autism.
Unique Fragrances
Their products, such as the 'Norseman' hair & body wash, are inspired by Shetland's strong Viking heritage and feature unique fragrances like leather, cedar wood, and black pepper.
Excellent Customer Service
Customers praise the company's quick delivery and excellent customer service.
Supportive Work Environment
The company provides a supportive work environment free from stigma and discrimination, helping individuals reach their potential.
Handmade Products
All products are handmade in small batches in Lerwick, Shetland Islands.
Sustainable Ingredients
Ingredients are SLS and paraben-free. Beeswax is used in creams and lip balm, but no animal ingredients are used in formulations.
Recyclable Packaging
PET plastic bottles are used, which can be recycled, and labels are completely peelable to aid recycling.
Community Impact
The social enterprise aims to remove stigma and discrimination, focusing on ability rather than disability.
Local Heritage
Products are inspired by Shetland's history and natural surroundings, with names in Shetland dialect.
Quality Assurance
Complies fully with European Cosmetic regulations and ensures all products are suitable for vegetarians.
Customer Support
Offers a refund or exchange service within 28 days of receipt, with free shipping on orders over £40 (UK only).
Community Engagement
Celebrates milestones and engages with the community through events and promotions, such as the 20th anniversary celebration.
Refund or Exchange Service
Products must be returned within 28 days of receipt. Items must be in a fully saleable condition, considering hygiene and safety. Exceptions apply for goods that are faulty, damaged, or incorrect.